V98 believes entertainment is only truly enjoyable when it stays within your control. Our responsible gaming policy is here to help you keep things healthy and safe.
Online betting and gaming has grown into a popular form of entertainment. But like any pastime, it requires boundaries. Responsible gaming at v98 means playing within your means, sticking to set limits, and keeping it purely for fun. Chasing losses by raising your stakes, or betting with money your family depends on, is never a healthy habit.
V98 believes every player's experience should be enjoyable and within their control. That's why our commitment to responsible gaming goes beyond policy — we back it with practical tools and real support. Our platform includes features that help you monitor your betting habits and step in whenever you need to.
Betting can never replace a source of income. It's a probability-based form of entertainment — sometimes you win, sometimes you lose. The core of responsible gaming is staying mentally well after a loss and keeping your finances and relationships intact.
V98's responsible gaming policy is built on a few core principles. We invite every player to learn about and follow these guidelines:
V98 offers a range of effective tools for responsible gaming on the platform. Use these tools to take control of your own betting habits:
Set your own maximum deposit amount — daily, weekly, or monthly. Reductions take effect immediately; increases require waiting through a set Cooling-Off Period.
Decide how much time you'll spend on the platform each day. Once your limit is reached, you'll be automatically logged out or sent a reminder.
Set a maximum loss amount you're willing to accept over a given period. Once that limit is reached, further betting will be automatically stopped.
Need a short break? You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. No bets can be placed during this period.
If you're dealing with a serious problem, you can fully suspend your account for anywhere between 6 months and 5 years. Your account cannot be reopened during this period.
You can view your full betting history, deposits, and withdrawal records at any time. Analyze your own habits and make informed decisions.
We don't always notice when betting starts to affect our lives negatively. Watch out for these warning signs:
If even one of these signs applies to you, it's a signal that it's time to seek help. That's not weakness — it's a courageous step toward taking back control of your life.
Answer the following questions honestly. If three or more answers are yes, please speak with our support team or activate Self-Exclusion.
Have you ever spent more than your set budget on betting?
After a loss, have you ever placed more bets to try to recover that money?
Have you ever lied to family or friends because of your betting?
Have you ever struggled to cut back or stop betting?
Has betting negatively affected your work, family, or health?
Have you ever placed bets with borrowed money or funds belonging to someone else?
Do you feel irritable, restless, or on edge when you're not betting?
Do you feel a strong urge to bet every day?
If you're struggling, follow the steps below. Remember, asking for help is nothing to be ashamed of:
The first step is being honest with yourself. Acknowledging that there's a problem opens the door to finding a solution.
Enable Self-Exclusion from your v98 account settings. It takes effect immediately.
Let a family member or trusted friend know what you're going through. Their support can make the biggest difference in your recovery.
Our dedicated support team will listen to your situation in complete confidence and help you take the steps you need.
Consider speaking with a mental health professional or addiction counselor. This is one of the most effective paths to long-term recovery.
Celebrate the small wins on your road to recovery. Track your daily progress and reward yourself along the way.
V98 strictly prohibits betting by anyone under 18. Age is verified at registration, and KYC documents are requested in any suspected case. If we confirm that a minor is operating an account, it will be closed immediately.
If there are children or teenagers in your home, take the following steps:
V98 believes every player deserves to stay safe and enjoy the experience.
Player safety and well-being are our top priority in every decision we make. Your health matters more to us than profit.
Deposit limits, session time, loss limits — all tools are right at your fingertips. Adjust them anytime from your account settings.
We regularly publish responsible gaming guides and awareness messages to keep you informed at all times.
KYC verification is required at registration and in cases of suspicious activity. Access by minors is strictly prohibited.
Our Bangla-speaking support team is always here for any question or concern about responsible gaming.
Our system automatically detects risky betting behaviour and sends timely alerts.