V98 Terms & Conditions — Complete Platform Usage Rules

1Introduction & Applicability

These Terms & Conditions ("Terms") constitute a legal agreement between v98 ("we", "us", "the Platform") and its users ("you", "member"). By using the v98.ng website or mobile application, you agree to be fully bound by these Terms.

V98 is an internationally licensed online gaming and Sports Betting platform. Our services are available to adults only (18 years of age or older). Residents of jurisdictions where online gaming is prohibited by law are advised to refrain from using this platform.

These Terms may be updated from time to time. Continued use of the platform after changes take effect will be considered acceptance of the revised Terms. We recommend checking this page regularly.

2Account Registration & Verification

To register an account with v98, you must provide accurate and complete personal information. Each individual may hold only one account. Multiple accounts per person are against our policy and may result in account termination.

What you need to register:

• Full name (as shown on your national ID)
• Valid email address and mobile number
• Date of birth (will be verified)
• Current residential address
• A strong password

KYC Verification:

For withdrawals above a certain amount, or at the request of our security team, you may be required to submit KYC (Know Your Customer) documents. These include:

• National ID (NID) or passport copy
• Recent utility bill or bank statement
• Proof of Payment Method Ownership

Withdrawals may be temporarily suspended if KYC is not completed. We are not obligated to release funds without document verification. For the security of your account, please do not share your password with anyone.

3Bonuses, Promotions & Offers

V98 offers a range of bonuses and promotions for both new and existing members. All offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

Wagering Requirements:

Every bonus comes with a wagering requirement. For example, if a bonus has a 30x wagering requirement, you must wager an amount equal to 30 times the bonus before any withdrawal can be made.

• Welcome Bonus: 30x wagering (deposit + bonus)
• Reload Bonus: 25x wagering
• Cashback Offers: 1x wagering required (directly withdrawable)
• Free Spins: 20x wagering applies to winnings

Important Bonus Rules:

• Each account may participate in a promotion only once.
• Bonus funds cannot be transferred to another account.
• Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
• Bonuses are generally valid for 30 days. Any unused bonus will be forfeited upon expiry.
• V98 reserves the right to withdraw or modify any bonus at any time.

4Payments, Deposits & Withdrawals

Deposits on v98 can be made easily via bKash, Nagad, and Rocket. All financial transactions are secure and encrypted. We do not share any transaction details with third parties.

Deposit Terms:

• Minimum deposit: BDT 300
• Maximum deposit: BDT 500,000 per day (subject to change based on account level)
• Deposits are usually instant; if there is a delay, please contact support.
• Deposits made using another person's mobile banking number will not be accepted.

Withdrawal Terms:

• Minimum withdrawal: BDT 500
• Maximum withdrawal: BDT 200,000 per day
• Withdrawal processing time: 5–30 minutes (under normal conditions)
• Withdrawals will only be processed to the same payment method used for the deposit.
• Large withdrawals may be delayed until KYC verification is complete.

5Betting & Gaming Rules

All betting and gaming activities on v98 are governed by our specific rules. Detailed rules for each sport, Live Casino, and slots game are available on the platform.

General Betting Rules:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available).
• If an event is cancelled or not completed, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, v98 reserves the right to void the affected bets.
• Pre-match bets will not be accepted once the match has started.
• Attempting to exploit odds by using multiple accounts is prohibited.

Live Casino Rules:

• The dealer's decision is final; if a round is cancelled due to a technical issue, the stake will be refunded.
• If a game is interrupted due to a network disconnection, the outcome will be settled based on the game history.
• Maximum bet limits vary by game table and are displayed on screen.

6Prohibited Activities

The following activities are strictly prohibited on the v98 platform. Any violation will result in immediate account suspension or permanent closure.

If any of the above violations are proven, the entire account balance will be forfeited and legal action may be taken if necessary.

7Privacy & Data Protection

V98 places the highest priority on protecting your personal information. Data we collect is used solely for platform operations, verification, and compliance with legal obligations.

• Your information is never sold to any third party.
• Payment information is end-to-end encrypted.
• Information is not disclosed to government authorities without a legal directive.
• For more details, visit our Privacy Policy Visit the page.

8Responsible Gaming

V98 believes that betting is a form of entertainment, not a source of income. We encourage all our members to play responsibly.

• You can set your own daily, weekly, or monthly deposit limits.
• If needed, you can use the self-exclusion feature to temporarily close your account for a set period.
• The Reality Check feature will remind you to take regular breaks.
• To learn more, visit our Responsible Gaming Visit the page.

9Account Suspension & Closure

V98 reserves the right to suspend or close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If KYC information is found to be false or incomplete.
• If suspicious transactions or fraudulent activity are detected on an account.
• For legal or regulatory reasons.

Members may also contact support at any time to close their account. You will have the opportunity to withdraw any available balance before closure, though this may not apply in cases where an investigation is ongoing.

10Right to Amend Terms

V98 reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will endeavor to notify you via email or a notice on the platform.

The effective date of any changes will be shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated terms. If you do not agree to the new terms, please close your account and discontinue use of the platform.

For any questions or complaints regarding these Terms, please reach out to our support team. We are always here to help and committed to resolving any issues promptly.